The North Reflecting Pool at the 911 Memorial at twilight
Francois Roux/

The 9/11 Memorial & Museum

Updated by Pat Dorri on February 27 2024

Poignant Tribute and Educational Journey at Ground Zero.

Address: 180 Greenwich St, New York, NY 10007, United States

Visitor reading Virgil quote in the Memorial Hall at the 9/11 Memorial and Museum, New York
Take time to reflect in the Memorial Hall.
Maurizio De Mattei/

💲 Adult entry to the museum from $28

👩‍🦽 Wheelchair accessible

🍽️ Cafe (open 9am-5pm weekdays, 9am-6pm weekends)

🚽 Public Restrooms

Where can I find The 9/11 Memorial & Museum?

The 9/11 Memorial & Museum is located at the World Trade Center site in Lower Manhattan, known as Ground Zero, and stands as a reminder of the tragic events of September 11, 2001.

Why should I visit The 9/11 Memorial & Museum?

Visiting the 9/11 Memorial & Museum is a deeply moving experience. The Museum offers a narrative of the events through multimedia displays, artifacts, and first-person accounts.

The outdoor Memorial features twin reflecting pools, each nearly an acre in size, set within the footprints of the original Twin Towers with the names of every person who perished in the attacks inscribed around them.

What are the opening hours at The 9/11 Memorial & Museum?

General opening hours

Monday - 9am - 8pm

Tuesday - 9am - 7pm

Wednesday - 9am - 8pm

Thursday - 9am - 8pm

Friday - 9am - 8pm

Saturday - 9am - 8pm

Sunday - 9am - 8pm

Closures and holidays

The 9/11 Memorial is open daily, while the Museum has varied hours and may close for special observances.

Check the official website for specific closure dates.

Visitors at the One World Observatory, New York
The One World Observatory offers spectacular views of Manhattan.

Where should I park when visiting The 9/11 Memorial & Museum?

Parking is available at nearby Battery Parking Garage and other local garages, though public transportation is recommended due to the location's high traffic.

Is The 9/11 Memorial & Museum accessible by public transportation?

The site is accessible by multiple subway lines, including the A, C, E, R, W, J, Z, 1, 2, 3, 4, and 5 trains, as well as numerous bus routes.

When is the best time to visit The 9/11 Memorial & Museum?

Early mornings or late afternoons are generally less crowded. Weekdays may offer a more reflective experience compared to weekends.

What are the best things to see near The 9/11 Memorial & Museum?

Within a short distance of 9/11 Memorial & Museum there are plenty of other amazing places to explore.

  • One World Observatory - Offers panoramic views of New York City from the top of the tallest building in the Western Hemisphere.
  • Oculus - An architecturally striking transportation hub and shopping center.
  • Battery Park - A scenic park at the southern tip of Manhattan, with views of the Statue of Liberty.
People at the Oculus transportation hub at World Trade Center in New York
Marvel at the architecture of the Oculus transportation hub close by.
Sergii Figurnyi/

Common questions about The 9/11 Memorial & Museum

Visiting The 9/11 Memorial & Museum offers a moving tribute to the lives lost, showcasing the resilience and unity of New York City and the nation. Here are some other things to expect during a visit.

Is The 9/11 Memorial & Museum accessible to those with lower mobility?

✔️ Yes, 9/11 Memorial & Museum is fully accessible to wheelchair users and those with strollers.

Is The 9/11 Memorial & Museum free to enter?

❌ No, there is a fee to enter 9/11 Memorial & Museum, which is from $28 per adult.

❗ Timed-entry tickets are recommended for the Museum, although the outdoor Memorial is free to visit.

Is The 9/11 Memorial & Museum pet-friendly?

❌ No, pets are not allowed at 9/11 Memorial & Museum, except for service animals.

Is The 9/11 Memorial & Museum child-friendly?

✔️ Yes, but 9/11 Memorial & Museum displays are sensitive and may be emotional for younger visitors.

Is The 9/11 Memorial & Museum a year-round attraction?

✔️ Yes, 9/11 Memorial & Museum is open throughout the year.

Are refreshments available at The 9/11 Memorial & Museum?

✔️ Yes, there is a cafe on site at 9/11 Memorial & Museum.

Are there restrooms at The 9/11 Memorial & Museum?

✔️ Yes, public restrooms are available for visitors at 9/11 Memorial & Museum.

What else is useful to know before visiting The 9/11 Memorial & Museum

Security screening is similar to an airport and is required for all visitors.

Photography is allowed in most areas, but restrictions apply in certain sections.

A display of a retrieved stairway at the 911 National Memorial Museum in New York City
The displays throughout the museum are a stark and emotional reminder of the events of 9/11.
Pit Stock/

Where to stay near The 9/11 Memorial & Museum

There are plenty of great hotel options in Greenwich to head back to after a reflective visit to 9/11 Memorial & Museum.